{"id":21,"date":"2012-02-13T20:23:46","date_gmt":"2012-02-13T20:23:46","guid":{"rendered":"http:\/\/splendid-things.co.uk.localhost\/?page_id=17"},"modified":"2020-11-29T17:31:29","modified_gmt":"2020-11-29T17:31:29","slug":"support-2","status":"publish","type":"page","link":"https:\/\/splendid-things.co.uk\/getrunning\/support-2\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"row\">\n<div class=\"span8\">\n<p class=\"lead\">Sometimes, you&#8217;ll want our help. That&#8217;s cool. That&#8217;s what we&#8217;re here for.<\/p>\n<h2>Android App not keeping going?<\/h2>\n<p>If you&#8217;re here because Get Running seems to stop running on your Android phone, please see if you can whitelist Get Running in your phone&#8217;s battery saver settings. We&#8217;ve often found that over-aggressive battery &#8220;optimisation&#8221; or &#8220;saver&#8221; software is what&#8217;s really causing the problem, killing Get Running even though you&#8217;re using it. This seems most common with OnePlus or Xaiomi phones. <\/p>\n<p>Every phone and battery optimisation application is different, so it&#8217;s hard for us to give specific advice on how to turn off the battery saver for Get Running\u2014you might find helpful tips at <a href=\"https:\/\/dontkillmyapp.com\">the Don&#8217;t Kill My App! website<\/a>.<\/p>\n<h2>Mail<\/h2>\n<p><a href=\"mailto:getrunning@splendid-things.co.uk\">Drop us an email at getrunning@splendid-things.co.uk!<\/a> We&#8217;ll get back to you as soon as we can. For Get Running for <strong>Android<\/strong> please use <a href=\"mailto:play@getrunningapp.com\">play@getrunningapp.com<\/a>.<\/p>\n<h2>The Forums<\/h2>\n<p>There&#8217;s plenty of advice to be found on <a href=\"http:\/\/forum.splendid-things.co.uk\/\">the Get Running Forums<\/a>. Chat to other runners, and get advice from people who have been all the way through the Get Running plan.<\/p>\n<\/div>\n<div class=\"span4\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/splendid-things.co.uk\/getrunning\/wp-content\/themes\/getrunning\/img\/lifering.jpg\" alt=\"Life ring\" class=\"hidden-phone pull-right\" style=\"margin-left: 20px\" width=\"300\" height=\"300\" \/>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Support information for Get Running, a beginner&#8217;s running coach for iOS and Android.<\/p>\n","protected":false},"author":1,"featured_media":584,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-21","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/splendid-things.co.uk\/getrunning\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/splendid-things.co.uk\/getrunning\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/splendid-things.co.uk\/getrunning\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/splendid-things.co.uk\/getrunning\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/splendid-things.co.uk\/getrunning\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":10,"href":"https:\/\/splendid-things.co.uk\/getrunning\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":713,"href":"https:\/\/splendid-things.co.uk\/getrunning\/wp-json\/wp\/v2\/pages\/21\/revisions\/713"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/splendid-things.co.uk\/getrunning\/wp-json\/wp\/v2\/media\/584"}],"wp:attachment":[{"href":"https:\/\/splendid-things.co.uk\/getrunning\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}